Jessica Herald brings a wealth of empathy and understanding to her role as Client Concierge. A graduate (cum laude) with a Bachelor of Arts in Psychology from Miami University, Jessica leverages her background to connect with clients on a meaningful level.

Beyond her dedication to clients, Jessica is passionate about giving back. Her volunteer work at the Freestore Foodbank and contributions to organizations like her church, Miami University, and The ALS Association showcase her commitment to the community.

A native of Cincinnati, Jessica now resides in Northern Kentucky with her husband, BJ, their children, Logan and Sloane, and their miniature dachshunds, Peanut and Milo. When not excelling at work, Jessica enjoys traveling with her family, cheering on her children’s sports teams, attending baseball games (with a goal to visit every major league ballpark!), and spending time with friends.

Travel is a cornerstone of Jessica’s life. She meticulously plans trips, often aiming to check every state off the U.S. map with her family. London is another dream destination. Jessica values thoroughness and prioritizes client well-being in her work, carrying this same dedication to her travel planning – ensuring everything is packed for a comfortable adventure. An introspective night owl, Jessica enjoys the tranquility of sunsets and the serenity of small towns. A self-described bookworm with a sweet tooth, Jessica unwinds with a good read, reflecting her introverted nature.

Jessica’s multifaceted life, blending personal passions with family time and a deep commitment to client service, makes her a valuable asset to the team. She is dedicated to enriching the experiences of everyone she assists.